Privacy policy

Hamzat Wasel for Training and Consulting is a coworking space in Benghazi, Libya. We run the member app and this website, and we are responsible for the data described here.

• Account details: your full name, phone number, email address, username, and password (stored hashed, so it cannot be read).
• Profile details you choose to add: birthdate, gender, education and field of study, job, address, an emergency contact, a short bio, and a profile photo.
• For organizations: the organization's name and type, a contact person, email and phone.
• Your activity at the space: bookings, check-ins and check-outs, purchases, your wallet balance and transactions, payments, and complaints or messages you send.
• Your device's notification token and platform, so we can send the notifications you have switched on.

The app uses the camera only to read the check-in code at the entrance. No pictures are taken, stored or sent. The app reaches your photos only when you choose a profile picture yourself, and then only that picture is uploaded.

• To create your account, sign you in, and verify your phone and email with a code.
• To run your bookings, check-ins, wallet and payments.
• To send the notifications you chose; you can turn them off in the app's settings.
• To answer your questions and complaints.
• To produce aggregate statistics about how the space is used, which identify no one.

We do not sell your data or use it for advertising, and neither the app nor the website contains advertising trackers.

Hamzat Wasel staff, as far as their work requires. Other members see your profile only if you switch profile sharing on yourself.

We use service providers who process part of it on our behalf only:

• an SMS service, to send verification codes;
• an email service;
• the Dafa payment gateway, for online wallet top-ups — you enter your payment details with the gateway and they never reach us;
• Expo and Google Firebase, to deliver notifications to your device;
• the hosting provider our servers run on.

We may disclose data where the law requires us to.

We keep your data for as long as your account exists. If you delete your account in the app we close it and keep its data so you can restore it if you return. If you ask us to erase your data, we erase your personal details within 30 days.

Payment, wallet, booking and attendance records are kept without your name or anything that identifies you, because accounting requires them. We also keep a tamper-proof security log of changes made to accounts.

Data travels between the app and our servers over an encrypted connection (HTTPS), passwords are stored hashed, and staff can only reach what their role allows.

You can view and edit your details in the app at any time, turn notifications off, and delete your account. To ask for a copy of your data or for it to be erased, email us at the address below. The details of erasure are on the "Delete your account" page.

The website uses one cookie, to keep you signed in. We use no analytics or advertising cookies.

If we change this policy in a meaningful way, we update the date at the top of this page and let you know in the app.